Field Notes
Something is missing in financial services marketing. Not absent. Missing. Let's start with retail. Patagonia. I know; a jacket company…
Anthropic published a look at how Canada uses Claude this week, and the finding underneath it is interesting. Adoption of…
This piece sits at the intersection of household economics and institutional marketing strategy. It is written for product and sales…
Is This Real? AI just turned up the volume on a question we were already asking. We have always been…
I opened three banking apps this week, back to back, mostly out of habit. Wealthsimple, TD, Scotiabank. Each one had…
Scotia Insights has been running for ten years now. I keep turning that number over, because almost nothing else I…
Sun Life reported two profit figures for the same three months: $1,050 million and $465 million. Both are correct. They…
THE ROOM GOES QUIET WHEN YOU SAY STOP I have recommended cutting direct-to-consumer performance spend in financial services twice In…
In 2014, a two-person team at Tencent built a side feature with a six-week deadline. Digital red envelopes — hongbao…